Rpf1 Privacy Policy — how we protect your information
Rpf1 takes the privacy of every Malaysian user seriously. This policy clearly explains how your personal information is collected, used, stored, and protected when you use our platform.
Information we collect from you
When you register and use the rpf1 platform, we collect several categories of information to ensure the service runs smoothly and securely. The information collected includes:
- Account information: full name, email address, phone number, date of birth, and encrypted password provided during registration.
- Payment information: transaction details in Malaysian Ringgit (MYR), local bank account numbers, and deposit and withdrawal records. We do not store credit card numbers directly.
- Device and browser information: device type, operating system, browser version, IP address, and general location data for security and fraud detection purposes.
- Usage data: pages visited, session duration, game preferences, betting history, and in-platform activity for service improvement purposes.
- Cookies: small files stored on your device to recognise your login session, save your preferences, and analyse platform usage patterns.
All this information is collected lawfully and solely for the purposes stated in this policy.
Data Collection Summary
- Account & identity information
- Transactions in MYR
- Device & browser data
- Platform activity records
- Cookies & session preferences
How we use your information
Account Security
Verifying user identity, preventing unauthorised access, and detecting suspicious activity in real time.
Service Improvement
Analysing usage patterns to deliver a faster, more relevant, and more enjoyable platform experience.
Payment Processing
Securely processing MYR deposits and withdrawals, and maintaining transaction records for legal compliance.
Beyond the purposes stated above, rpf1 also uses your information to send important account notifications, policy updates, and promotional content you have agreed to receive. You can withdraw your consent to receive marketing communications at any time through your account settings or by contacting our support team.
Rpf1 will not use your data for any purpose unrelated to platform services or in violation of applicable Malaysian data protection laws.
Cookies and platform activity tracking
The rpf1 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies allow us to automatically recognise your login session, save your language and display preferences, and collect analytics data that helps us understand how users interact with the platform.
There are two categories of cookies we use:
- Essential cookies: required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled.
- Analytics and preference cookies: help us understand usage patterns and save your display preferences. You can manage or disable these cookies through your browser settings.
By continuing to use the rpf1 platform, you consent to our use of cookies. Disabling certain cookies may affect the functionality of some parts of the platform.
Storage and security of your data
Rpf1 stores all user data on servers protected with the latest SSL/TLS encryption protocols. Access to personal user data is restricted to staff who require it solely to perform their duties.
Your data is retained for as long as your account remains active, or for the period required to meet our legal obligations. Once an account is closed and all legal responsibilities are fulfilled, your personal data will be securely deleted or anonymised.
While we take reasonable security measures, no online system can guarantee absolute security. Users are also responsible for keeping their passwords confidential.
Information sharing and user rights
Third-Party Sharing
Rpf1 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. We only share data in the following limited circumstances:
- Trusted payment service provider for processing MYR transactions
- Government authorities or law enforcement agencies when required under Malaysian law
- Technology service providers who assist in platform operations under strict confidentiality agreements
Your User Rights
As an rpf1 user, you have the following rights regarding your personal information:
- Right to access: request a copy of the personal information we hold about you
- Right to rectification: update any inaccurate or incomplete information via account settings
- Right to erasure: request the deletion of your personal data, subject to applicable legal obligations
- Right to object: object to the processing of your data for direct marketing purposes
Policy updates and how to reach us
Rpf1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material amendments via an in-platform notice or email at least seven days before the changes take effect.
Continued use of the platform after the effective date of any changes will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the rpf1 support team via:
- Email: [email protected]
- In-app support form (available 24 hours)
We are committed to responding to all privacy-related enquiries within three business days. rpf1 values user trust and will always strive to resolve any data-related concerns transparently and efficiently.
Document Information
- Last updated: 2026
- Jurisdiction: Malaysia
- Official language: Bahasa Melayu
- Privacy email: [email protected]
- Response time: 3 working days
- Version: 2.0
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